Last Updated: 8 August 2026
GGCL – Gruppo Griffin Ceramica LLP respects the privacy of visitors, customers, business partners, importers, distributors, architects, designers, and other users who interact with our website.
This Privacy Policy explains how GGCL may collect, use, store, and protect information received through our website and related digital communication channels.
Depending on how you interact with our website, GGCL may collect information such as:
• Name
• Company or organisation name
• Job title or designation
• Email address
• Telephone or WhatsApp number
• Country or market
• Business requirements
• Product and collection interests
• Tile or surface specifications requested
• Enquiry and quotation details
• Sample requirements
• Shipping or destination information provided by you
• Information provided through contact, enquiry, career, or other website forms
We may also automatically collect limited technical information such as browser type, device information, IP address, pages visited, referring website, and general website usage information.
GGCL may use collected information for legitimate business and operational purposes, including:
• Responding to enquiries.
• Providing product and collection information.
• Sharing catalogues and technical information.
• Preparing quotations and commercial proposals.
• Processing sample requests.
• Understanding customer and market requirements.
• Communicating with importers, distributors, architects, designers, and other business contacts.
• Managing existing and potential customer relationships.
• Coordinating sales, documentation, logistics, quality, and customer communication where applicable.
• Improving our website and digital services.
• Sending relevant business communications and updates where permitted.
• Protecting the security and integrity of our website.
• Complying with applicable legal and regulatory requirements.
When you submit an enquiry through the GGCL website, the information you provide may be accessed by authorised members of our sales or relevant business teams.
This information may be used to understand your requirements and communicate with you regarding products, collections, samples, quotations, commercial terms, or other business matters.
Please avoid submitting passwords, payment-card information, or unnecessary sensitive personal information through general website enquiry forms.
The GGCL website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve website performance, and analyse website traffic.
Cookies may be used by GGCL or by selected third-party services integrated into the website.
You can manage or disable cookies through your browser settings. Certain website functions may not operate correctly if some cookies are disabled.
GGCL may use third-party services for purposes such as:
• Website analytics
• Website hosting
• Security
• Communication
• Form processing
• Website performance
• Marketing or business analysis
These providers may process certain information as required to provide their services and may have their own privacy policies.
GGCL does not sell personal information collected through the website.
Information may be shared with authorised parties where reasonably necessary for legitimate business, operational, contractual, or legal purposes, including:
• Authorised GGCL personnel and relevant group-company personnel.
• Technology and website service providers.
• Hosting and security providers.
• Analytics and communication service providers.
• Logistics or shipping partners where required for a customer request.
• Professional advisers or service providers where necessary.
• Government authorities, regulators, courts, or law-enforcement bodies where required by applicable law.
GGCL operates in international markets and communicates with customers and business contacts in different countries.
Information provided by international customers or business contacts may therefore be accessed or processed by authorised personnel or service providers in India or other countries where required for legitimate business operations.
Where applicable law requires specific safeguards for international transfers or processing, GGCL will take reasonable steps to comply with those requirements.
GGCL takes reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
GGCL may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including business communication, customer relationship management, contractual requirements, legal obligations, accounting, compliance, and dispute resolution.
When information is no longer required, it may be deleted, securely disposed of, or anonymised where appropriate.
GGCL may communicate with business contacts regarding products, collections, new developments, company updates, or relevant business opportunities where permitted by applicable law.
Recipients may request to stop receiving non-essential marketing communications.
Requests to opt out of marketing communications will not necessarily stop essential business communications relating to enquiries, quotations, samples, orders, or existing business relationships.
Depending on your country and applicable law, you may have rights relating to your personal information, including rights to:
• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing.
• Request information regarding how your information is processed.
Requests may be subject to applicable legal, contractual, and regulatory requirements.
The GGCL website may contain links to third-party websites, social media platforms, or external services.
GGCL is not responsible for the privacy practices, security, content, or policies of these external websites.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
The GGCL website is primarily intended for business and professional users.
GGCL does not knowingly collect personal information from children for commercial or marketing purposes.
GGCL may update this Privacy Policy when necessary to reflect changes in our website, business operations, technology, or applicable legal requirements.
The latest version will always be published on this page with the applicable "Last Updated" date.
If you have questions regarding this Privacy Policy, your personal information, or a privacy-related request, please contact GGCL through the contact details available on our website.
GGCL – Gruppo Griffin Ceramica LLP
Gujarat, India
Website: ggcl.in